Shipping and returns
Thymosin Alpha 1 orders are placed through klow.bio and fulfilled by Klow Labs LLC. The full shipping and return policies are maintained on klow.bio.
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Shipping
Orders ship the next business day. Same-day cutoff is 4:00 PM CT, with overnight and 2-day options at checkout.
Thymosin Alpha 1 ships as a lyophilized powder, the form in which peptides are most stable. On arrival, store vials as described on the label: sealed, dry and protected from light.
Shipment protection
If your product is not as described, Klow Labs will make it right. Contact them with your order number and the lot number on your vial.
Returns
Returns and refunds follow the klow.bio return policy, linked below.