Privacy policy

1. Information we collect

• Contact form submissions: your name, email address, optional organization and lot number, and your message.
• Usage data: standard server logs and, if enabled, analytics data such as pages viewed, approximate location, device and browser type, collected through cookies or similar technologies.

thymosinalpha.bio does not process orders or payments. Purchases made on klow.bio are covered by the klow.bio privacy policy.

2. How we use information

• To answer your questions and provide support.
• To understand how the website is used and improve it.
• To maintain security and prevent abuse.
• To meet legal obligations.

3. Sharing

We do not sell personal information. We share it only with service providers that help us operate the website (such as hosting, email delivery and analytics), with Klow Labs LLC for order-related questions, or where required by law.

4. Cookies

The website may use cookies for basic functionality and, if enabled, analytics. You can control cookies through your browser settings.

5. Retention

Contact messages are kept as long as needed to respond and for reasonable record-keeping. Analytics data is retained according to the analytics provider's settings.

6. Your choices

You may ask us to access, correct or delete personal information you have given us by emailing contact@klow.bio. Depending on where you live, you may have additional rights under applicable law.

7. Security

The website is served over HTTPS and we take reasonable measures to protect information. No method of transmission or storage is completely secure.

8. Children

This website is not directed to anyone under 21, and we do not knowingly collect information from children.

9. Changes

We may update this policy. The "last updated" date above shows when it last changed.

10. Contact

Klow Labs LLC, 3838 N Ravenswood Ave PMB 2027, Chicago, IL 60613. contact@klow.bio, (708) 262-7687.